Structured Learning, Smarter Insights: How GI Outsourcing Uses LMS Analytics to Drive Results
“The GI Knowledge Hub has made onboarding much smoother. New joiners now have access to relevant training content from day one, allowing them to understand their roles quickly and independently. As a trainer, I’ve saved significant time since I no longer need to repeatedly create or deliver the same training for every new employee.”
Snapshot
- Industry: Outsourcing & Offshoring Consulting
- Company Size: 275 employees with headquarters in Harrow, London, and operational offices in Mumbai, Delhi, and Ahmedabad in India.
- Challenge: GI Outsourcing faced inefficiencies in onboarding and skill development due to the absence of a structured training framework and standardized foundational content.
- Solution: BHyve’s LMS enabled them to design and deliver structured, role-specific training programs with detailed analytics to act on.
- Results: Significantly reduced trainer involvement, faster onboarding, and improved learning consistency across teams.
Customer Introduction
A leading UK-based accountants outsourcing firm, headquartered in Harrow, London, and with operational offices across India, faced challenges in providing structured foundational training courses to employees for learning & development. The process involved high manual efforts from trainers and low engagement from employees. This resulted in a lengthy onboarding process and inefficiencies in skill development.
Problem
The unorganised training structure led to various challenges, such as:
- Lack of Structured Training Tools: GI Outsourcing had no centralized platform to create, manage, or deliver standardized training content, leading to inconsistent learning experiences across teams.
- No Foundational Learning Material: New joiners and junior staff lacked access to role-specific foundational trainings, impacting their ability to ramp up quickly and confidently.
- High Dependence on Trainers: Trainers were repeatedly conducting the same sessions manually without access to insights or analytics, resulting in a significant time drain and reduced capacity for strategic tasks.
- Inefficient Onboarding Process: Without automation or learning visibility, the onboarding process was fragmented and time-consuming, delaying employee productivity.
Solution
GI Outsourcing sought a solution to streamline structured training courses and enhance employee skill development experience. BHyve’s AI-Powered LMS, emerged as the ideal choice. The solution included:
- Structured Course Creation: Trainers can now design comprehensive training modules by combining multiple resources, such as documents, videos, and quizzes, into a cohesive course.
- Real-Time Training Analytics: Once courses are assigned, trainers gain access to detailed insights including course completion rates, time spent on content, and test scores across multiple attempts.
- On-Demand Learning for Employees: Employees can explore and enroll in domain-specific courses at their convenience, enabling continuous skill development aligned with their career goals.
- Automated Onboarding Experience: New joiners automatically receive access to foundational training courses, ensuring a consistent and efficient onboarding process across the organization.
“As I transition from Bookkeeping to Year-End department, the training resources available on the GI Knowledge Hub—especially those on tools like IRIS software—have been incredibly helpful in building the skills I need for my new role.”
Results
GI Outsourcing's transition to BHyve has yielded several significant outcomes:
- Significant Time Savings for Trainers: With structured, automated training courses in place, trainers spend less time on repetitive sessions and more time on strategic initiatives.
- Data-Driven Learning Design: Trainers leverage BHyve’s detailed analytics to create targeted learning paths that address skill gaps and business needs.
- Faster, More Effective Onboarding: New joiners complete foundational training early in their journey, accelerating their integration and time-to-productivity.
- Career-Driven Skill Development: Employees can access relevant training resources anytime, supporting role transitions and long-term career growth.
- Boosted Motivation Through Recognition: Certificates and recognition for course completion have increased employee engagement and enthusiasm for learning and development.
Conclusion
In summary, BHyve’s AI-Powered LMS helped GI Outsourcing streamline training, automate onboarding, and empower continuous learning. Trainers now save time and design smarter courses using analytics, while employees stay engaged through accessible learning paths and recognition. The result is a scalable, efficient learning culture that drives both individual and organizational growth.
“BHyve’s comfortable and user-friendly UI helped me learn about new concepts and best practices from Experts while I was new at the company.”