Is My Data Safe on a Shared SaaS Platform? Here’s How BHyve Keeps Your Information Secure.

One of the most common questions we hear from customers and prospects is:

“Since BHyve is a SaaS platform and all clients use the same app, is our data really private and secure?”

It's a valid concern. In today’s digital workplace, where knowledge is a competitive advantage, the idea of your confidential information being even potentially exposed to another company is unsettling.

And now, with AI powering nearly every SaaS tool, the question becomes even more urgent:

“Is the AI looking at anyone else’s data? Could our information end up in someone else’s results?”

Let’s unpack how BHyve ensures your data is not just safe, but completely isolated — even while being part of a shared platform.

 

The Worry: Shared App, Shared Risk?

From the outside, it may seem like every company is using the same version of the app — so doesn’t that mean the data is somehow shared too?

Not at all.
BHyve was designed as a multi-tenant SaaS platform — with security and separation built into its very foundation.

What Is Multi-Tenancy — And How Does It Keep You Safe?

Multi-tenancy means that multiple customers (tenants) use the same application, but each has a completely isolated data environment. Think of it like renting an apartment in a high-security building. Everyone shares the building, but only you have keys to your apartment.

Here’s how it works at BHyve:

• Each customer has their own secure namespace and data store.
  
  

• Access permissions are strictly scoped to users within that tenant.
  
  

• No data ever overlaps, leaks, or is reused across clients.
  
  

You get the scalability and speed of SaaS with the privacy of a standalone system.

How Our AI Interacts with Your Content — Without Overreaching

Another question we often get is:

“If the AI is searching our knowledge, does it have access to everything all the time?”

Here’s the short answer: No.

Here’s the long answer:

• BHyve’s AI never scans your entire database indiscriminately.
  
  

• When a user submits a query, the AI only accesses small, relevant snippets of content — just enough to respond to that specific question.
  
  

• Access is temporary, contextual, and tenant-restricted.
  
  

• Our system ensures hard walls between clients so no query, suggestion, or result ever pulls data from another organization.

How Your Data Is Stored and Secured

We don’t just isolate your data — we protect it at every step.

✅ Encryption at Rest and In Transit

• All your data is encrypted using AES-256 when stored.
  
  

• When it’s transmitted across the network, it’s secured with TLS 1.2+.
  
  

✅ Encrypted Vector Embeddings

Even the vector embeddings used to power semantic search — one of our most powerful AI features — are encrypted both at rest and in transit.

✅ Strict Access Controls

We enforce role-based access inside your organization, meaning only authorized team members can see specific content.

✅ Audit Trails and Monitoring

Every access request and system interaction is logged and auditable, so you’re always in control.

✅ Data Ownership and Control

Your data always remains your property. We don’t use it to train shared models, and we never repurpose it across tenants

So, Is Your Data Safe With BHyve? Absolutely.

Here’s the TL;DR:

• Your data lives in a secure, isolated vault — no overlap, no access across tenants.
  
  

• AI only pulls minimal, necessary content — and only from your vault.
  
  

• End-to-end encryption keeps your data safe whether it’s stored or in motion.
  
  

• You stay in control, always — you own your data.
  
  

We’ve built BHyve with enterprise-grade security and human-first design — so you can focus on growing your knowledge without worrying about where it’s going.

Want a Closer Look at How BHyve Handles Your Data?

We’re happy to walk you through our architecture, encryption protocols, and AI safeguards — no jargon, just clarity.