Bhyve Logo
1 Million Searches Powered
10,000+ Hours of Training Supported
30 Million Hours Saved
1 Million Searches Powered
10,000+ Hours of Training Supported
30 Million Hours Saved

Customer Service AI
for Human Agents

BHyve AI offers quick and reliable answers to your customer service agents, enabling them to deliver better outcomes for your customers.

Support agent on a headset using BHyve, with customer satisfaction metrics and answers within 3 seconds
Client Logo 1
Client Logo 6
Client Logo 5
UHP
KKC
JSL
Kiratne Pandit
MCA
Brand Image
GI Outsourcing
Client Logo 1
Client Logo 6
Client Logo 5
UHP
KKC
JSL
Kiratne Pandit
MCA
Brand Image
GI Outsourcing
Client Logo 1
Client Logo 6
Client Logo 5
UHP
KKC
JSL
Kiratne Pandit
MCA
Brand Image
GI Outsourcing
Client Logo 1
Client Logo 6
Client Logo 5
UHP
KKC
JSL
Kiratne Pandit
MCA
Brand Image
GI Outsourcing
Enterprise Ready

Secure by design. Trusted by enterprises.

Learn more about security
  • ISO Certified
    ISOCertified
  • SOC Certified
    SOCCertified
  • GDPR Compliant
    GDPRCompliant
  • HIPAA Compliant
    HIPAACompliant
  • DPDP Compliant
    DPDPCompliant
01

Reduce AHT with templated, customer-ready AI answers for your human agents

Agents piece together a reply from a policy doc, a pricing sheet, and a chat thread while the customer waits. BHyve returns a customer-ready answer from the approved source, so the agent responds instead of researching.

BHyve drafting a customer-ready reply on a mid-cycle upgrade charge from the approved billing policy and pricing sheet
02

Improve CSAT with consistent responses across all channels

The same question gets a different answer on chat, email, and voice, because each team works from its own saved replies. BHyve answers every channel from the same approved documents, so the customer hears one version.

One approved refund policy in BHyve giving the same answer on chat, email and voice, with a 4.6 out of 5 CSAT score
03

Speed up agent onboarding with updated customer documentation and ready AI answers

New agents spend weeks learning where things are before they learn the job, and then ask a senior anyway. BHyve gives them the current answer from day one, cited to the source, so they take live calls sooner.

A new support agent answering a delivery-address question on day one with a cited BHyve answer
Unified Platform

Three Products.
One Seamless Solution.

Three AI-powered products. One connected platform.
Designed to work together seamlessly.

BHyve Grow

BHyve Grow

Upskill your workforce faster with AI-powered learning paths, assessments, and analytics built for enterprise L&D teams

BHyve Ask

BHyve Ask

Get instant, reliable answers across your knowledge sources with references, context, and accuracy.

BHyve Wiki

BHyve Wiki

Centralize, govern, and share every SOP, template, and insight in one AI-searchable knowledge base

How BHyve Works

From scattered knowledge to usable organisation's memory.

01

Connect your sources

Bring in the documents, drives and tools your teams already use.

02

Organise into one memory

BHyve indexes and structures them by team, topic and project.

03

Ask in plain language

Anyone gets an answer in seconds, cited to the source it came from.

04

Keep it current

Experts fill the gaps, and usage shows what to update next.

Customer Testimonials

Real StoriesReal Impact

"BHyve assists us in finding relevant information about SOPs, manuals, and reports within documents and videos, transforming our search process. This also frees up time for employees to engage in more meaningful tasks. Additionally, exploring Generative AI on BHyve has enabled users to find summarized information swiftly."

GMR
Amit AggrawalIT & Business Excellence

"Ensuring a blend of theoretical knowledge with practical experiences is pivotal in maximizing the efficacy of BHyve. While generic knowledge lays a foundation, it's the integration of real-life scenarios and experiences that truly justifies its output. BHyve has the potential to evolve into a comprehensive knowledge repository."

Aditya Birla Hindalco
Rajendra NagleVP

"User-friendly and efficient for information sharing, BHyve provides a broad range of details across multiple users, making knowledge accessible, especially for leaders who can't give 1:1 time to every team member."

Rieco
J Phani KrishnaSales Head

"As a financial audit firm, BHyve has helped us standardize processes, reduce repetitive queries, and maintain a living knowledge hub that supports onboarding and day-to-day collaboration. Quick to implement, clean, intuitive, and requires minimal training, which was a big plus for our busy audit professionals."

MCA
RajeshDigital Transformation Manager

"BHyve assists us in finding relevant information about SOPs, manuals, and reports within documents and videos, transforming our search process. This also frees up time for employees to engage in more meaningful tasks. Additionally, exploring Generative AI on BHyve has enabled users to find summarized information swiftly."

GMR
Amit AggrawalIT & Business Excellence

"Ensuring a blend of theoretical knowledge with practical experiences is pivotal in maximizing the efficacy of BHyve. While generic knowledge lays a foundation, it's the integration of real-life scenarios and experiences that truly justifies its output. BHyve has the potential to evolve into a comprehensive knowledge repository."

Aditya Birla Hindalco
Rajendra NagleVP

"User-friendly and efficient for information sharing, BHyve provides a broad range of details across multiple users, making knowledge accessible, especially for leaders who can't give 1:1 time to every team member."

Rieco
J Phani KrishnaSales Head

"As a financial audit firm, BHyve has helped us standardize processes, reduce repetitive queries, and maintain a living knowledge hub that supports onboarding and day-to-day collaboration. Quick to implement, clean, intuitive, and requires minimal training, which was a big plus for our busy audit professionals."

MCA
RajeshDigital Transformation Manager

"BHyve assists us in finding relevant information about SOPs, manuals, and reports within documents and videos, transforming our search process. This also frees up time for employees to engage in more meaningful tasks. Additionally, exploring Generative AI on BHyve has enabled users to find summarized information swiftly."

GMR
Amit AggrawalIT & Business Excellence

"Ensuring a blend of theoretical knowledge with practical experiences is pivotal in maximizing the efficacy of BHyve. While generic knowledge lays a foundation, it's the integration of real-life scenarios and experiences that truly justifies its output. BHyve has the potential to evolve into a comprehensive knowledge repository."

Aditya Birla Hindalco
Rajendra NagleVP

"User-friendly and efficient for information sharing, BHyve provides a broad range of details across multiple users, making knowledge accessible, especially for leaders who can't give 1:1 time to every team member."

Rieco
J Phani KrishnaSales Head

"As a financial audit firm, BHyve has helped us standardize processes, reduce repetitive queries, and maintain a living knowledge hub that supports onboarding and day-to-day collaboration. Quick to implement, clean, intuitive, and requires minimal training, which was a big plus for our busy audit professionals."

MCA
RajeshDigital Transformation Manager
BHyve AI Integrations
Seamless Integration

Connect to your
everyday work tools

Unify insights across all your work apps, so you never have to switch tabs to find what you need.

BHyve AI is the Single Source of Truth for your organization’s knowledge.

Turn accumulated judgement into a working advantage.

From policy docs to pricing sheets, BHyve gives every agent the approved answer while the customer is still on the line.