Streamlined Knowledge Access Achieved Through Mobile App and Smart Document Migration
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“BHyve assists us in finding relevant information about SOPs, manuals, and reports within documents and videos, transforming our search process. This also frees up time for employees to engage in more meaningful tasks. Additionally, exploring Generative AI on BHyve has enabled users to find summarized information swiftly.” — General Manager, GMR Warora Energy Limited.
Snapshot
- Industry: Energy
- Company Size: 180 employees working in 600 MW (2X300 MW) operational coal-based power plant
- Challenge: Existing DMS only offered basic keyword search and was only accessible via laptops, presenting a challenge for shopfloor employees
- Solution: Data migrated to an AI-powered knowledge base available to employees on the go via the BHyve mobile app
- Results: Streamlined knowledge access over mobile phones and AI-powered deep indexing enabling employees find critical information faster
Customer Introduction
A leading player in the energy and infrastructure sector, was faced with the challenge of transitioning from a static Document Management System (DMS) to a modern knowledge management platform. With over 2,000 documents—including SOPs, forms, templates, review reports, and checklists—their valuable knowledge was underutilized in the old DMS. The need for a seamless transition without disrupting daily operations was paramount.
Legacy System Limitations
- Limited Accessibility: The legacy DMS was only accessible via laptops, hindering on-the-go access for shopfloor employees.
- Lack of Deep Indexing: The SharePoint-based system offered only basic keyword search, making it inefficient.
“We had information, but it was not accessible and used by employees when they are working on the ground with machines.”
Migration & Modernization
Mobile App
- BHyve mobile app on Android and iOS provides on-the-go access for employees.
Efficient Migration
- Approximately 1,000 documents migrated in 8 hours with zero disruption.
Document Integration
- 1700+ documents & videos published with proper author linkage to ensure accountability.
Automated Sync
- Monthly updates automatically replace older document versions with newer ones.
Benefits Realized
- Streamlined Knowledge Access: Quick mobile access to critical information in the flow of work.
- Improved Searchability: AI-powered deep indexing retrieves relevant content efficiently.
- Time Savings: Faster access allows employees to focus on value-driving activities.
- Generative AI: Provides quick and useful summaries for long documents.
Conclusion
In summary, BHyve has empowered GMR Warora to centralize, streamline, and maximize the use of its valuable knowledge assets, setting the stage for enhanced productivity and innovation in the energy and infrastructure sector.